Support

City of Flagstaff Support

928-213-2231

solutions@flagstaffaz.gov

Office Hours: M-F 8am - 4pm

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  • I don't remember my password.

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    • Be at least eight characters long
    • Have at least one number
    • Have at least one upper case and one lower case letter

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Customers

Contact your service provider if:

  • You believe there's been a billing error
  • You believe a late fee has been applied to your account incorrectly
  • You need to add or remove someone from your account

City of Flagstaff Support

928-213-2231

solutions@flagstaffaz.gov

Office Hours: M-F 8am - 4pm

Contact the payment provider if:

  • You're having trouble making a payment
  • You need help getting your account set up
  • You have other questions regarding payments

Point & Pay Support

888-891-6064

customer@pointandpay.com

Support Hours: Point & Pay 8:00 AM to 8:00 PM ET